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The most frequently asked questions about Business VoIP Phone Services and the benefits of VoIP for your business With the Phaseout of ISDN Systems imminent, the technology that we are using to communicate is changing.  Voice over Internet Protocol (VoIP) is…

Using an App for VoIP Telephony Numerous businesses found flexible ways of working from anywhere (WFA) when the UK entered lockdown for the first time in March 2020. Remote working, home working, and flexible working policies existed long before COVID-19…

What is Microsoft Teams? Microsoft Teams is a unified communications (UC) application, a collaboration tool, that comes as an add-on to Office 365. The Launch and its Adoption The idea behind Teams was to create clearly defined group (team) spaces…

Telephone System Integration Modern VoIP Telephone Systems with CRM product integration boost the power of both platforms. Weekly calls analysis through telephone system integration with reporting tools also benefit businesses looking to improve customer experience. We discuss this subject in…

Calls History Analysis – Never miss a Business Opportunity Ask questions of how well your business understands its calls history. These highlight why calls history analysis is so important to maximising opportunities for business growth. Do you know how many…

The Growth of Power over Ethernet (PoE) Power over Ethernet (PoE), provision and use, has become a commonplace feature. Employed as a means to simplify the building of networks and the integration of service based hardware.  Such examples being IP…

Hosted VoIP replace traditional landlines and the associated analogue equipment with a cloud-based phone system. Outbound calls are made in the same way as traditional systems. Inbound calls can be answered in the traditional way but can also have many…