Hosted VoIP
Hosted VoIP is an internet or 4/5G based telephony communication service hosted in multiple data centres.
Managed Hosted VoIP allows you to completely outsource your telephony with changes requested by email or a phone call.
Hosted VoIP services provide an ideal solution for businesses looking to find an inexpensive and unified solution for communication needs.
Hosted VoIP replace traditional landlines and the associated analogue equipment with a cloud-based phone system.
Outbound calls are made in the same way as traditional systems. Inbound calls can be answered in the traditional way but can also have many enhancements to better manage call handling and call routing. Planned or emergency events benefit from you still receiving and making calls.
Costs are clear and changes simple, immediate and straightforward.
Outsourced with all the Benefits
By subscribing to a hosted VoIP, you are essentially outsourcing equipment and infrastructure without losing any of the associated benefits.
Using the internet, you simply need to connect your business to your hosted VoIP provider and you’ll be able to access any online communication services you need.
Hosted VoIP’s are inexpensive compared to installing an analogue phone system or any of the infrastructure needed for an on-site VoIP system.
How Hosted VoIP works
Hosted VoIP relies on the same infrastructure and methods used by your computers. Let’s say that you make a call from your office using hosted VoIP.
- In the simplest scenario, your call connects to the internet via your office router or 4/5G to the remotely hosted VoIP servers.
- The server processes and manages the call, routing and connecting it to the called number.
- Receiving a call works similarly, just in reverse.
- Calls can also go to and from landlines and mobiles.
Since hosted VoIP requires a stable internet connection in order to function, it is important that your business has a secure and private IP network.
